Terms of service

Terms of Service

Last Updated: 17-06-2026

Welcome to I’m Home. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is owned and operated by I’m Home.

Throughout the site, the terms "we," "us," and "our" refer to I’m Home, and the terms "you" and "customer" refer to any person accessing or using the website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

  • The information you provide is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities conducted under your account.
  • You will promptly notify us of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Product Information and Descriptions

We make every effort to display product descriptions, images, colors, sizes, and specifications as accurately as possible.

However, we do not guarantee that:

  • Product images will appear exactly the same on all devices.
  • Colors displayed on screens will perfectly match actual products.
  • Product descriptions are completely free from typographical or technical errors.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without prior notice.

By placing an order, you agree to pay:

  • The listed product price
  • Applicable taxes
  • Shipping charges (if applicable)

Payments may be processed through authorized third-party payment providers.

We reserve the right to refuse or cancel orders if:

  • Payment is not successfully processed
  • Fraudulent activity is suspected
  • Incorrect pricing or product information has been displayed due to technical errors

5. Order Acceptance and Cancellation

An order confirmation does not constitute acceptance of your order.

We reserve the right to accept, reject, limit, or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Payment issues
  • Suspected fraudulent transactions
  • Violation of these Terms

If your order is cancelled after payment has been received, a refund will be processed in accordance with our Refund Policy.

6. Shipping and Delivery

We aim to process and dispatch orders within 5-7 BUSINESS DAYS.

Estimated delivery timelines are provided for convenience only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Force majeure events
  • Incorrect delivery information

We are not liable for delays caused by third-party shipping providers.

For detailed shipping information, please refer to our Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to the terms outlined in our Return & Refund Policy.

By placing an order, you acknowledge and agree to the conditions stated in that policy.

We reserve the right to reject return requests that do not meet our eligibility requirements.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Text
  • Website design
  • Marketing materials

is the property of I’m Home and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content without our prior written consent.

9. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose
  • To violate any applicable law or regulation
  • To infringe upon intellectual property rights
  • To transmit malicious software, viruses, or harmful code
  • To interfere with website security or functionality
  • To engage in fraudulent transactions
  • To collect or misuse personal information of other users
  • To harass, abuse, threaten, or discriminate against others

We reserve the right to terminate access to users who violate these provisions.

10. Limitation of Liability

To the maximum extent permitted by law, I’m Home, its owners, employees, affiliates, and service providers shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from the use of or inability to use our website, products, or services.

Our total liability, if any, shall not exceed the amount paid by you for the specific product giving rise to the claim.

11. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free
  • The website will always be secure
  • All information on the website will always be accurate or complete

Except as required by applicable law, we disclaim all warranties, express or implied.

12. Third-Party Services

Our website may contain links to third-party websites, payment providers, or external services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by third parties

Your interactions with third-party services are governed by their own terms and policies.

13. Indemnification

You agree to indemnify and hold harmless I’m Home, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your violation of any law or third-party rights

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any transaction conducted through the website shall be subject to the exclusive jurisdiction of the courts located in MUMBAI, MAHARASHTRA, INDIA.

15. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For any questions regarding these Terms of Service, please contact us:

I’m Home
Email: imhome2309@gmail.com
Phone: 9028336118
Business Address: Andheri West, Mumbai.

We will make reasonable efforts to respond to all inquiries in a timely manner.