Privacy policy

Privacy Policy

Last Updated: 17-06-2026

At I’m Home, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on our website
  • Referring websites
  • Location information (where permitted)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and shipping information
  • Respond to inquiries and requests
  • Improve our products, services, and website experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications (with your consent)
  • Comply with legal obligations

We only collect information necessary to operate our business and provide our services.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic and performance
  • Personalize content and marketing efforts
  • Improve website functionality

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business and website, including:

  • Payment gateways
  • Shipping and logistics providers
  • Website hosting providers
  • Marketing and email service providers
  • Analytics providers such as Google Analytics
  • Shopify and its related services

These third parties may collect, process, and store information only as necessary to provide their services to us.

We encourage you to review the privacy policies of any third-party services you interact with through our website.

5. Payment Information

We do not store your complete payment card details on our servers.

Payments are processed securely through authorized payment service providers that comply with applicable security standards and regulations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

  • Unauthorized access
  • Disclosure
  • Misuse
  • Alteration
  • Loss or destruction

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Marketing Communications

If you subscribe to our mailing list, we may send you updates about products, promotions, offers, and brand news.

You may unsubscribe from marketing communications at any time by:

Even if you opt out of marketing messages, we may still send transactional communications related to your orders.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Meet legal, accounting, and regulatory requirements
  • Resolve disputes and enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where reasonably possible.

9. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise any of these rights, please contact us using the details provided below.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

I’m Home
Email: imhome2309@gmail.com
Address: Andheri West, Mumbai.
Phone: 9028336118

We will make reasonable efforts to respond to your inquiries in a timely manner.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.